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Mothercare Service Charter
Mothercare is dedicated to offering the highest levels of quality and service to all our customers.
Delivery Information
Delivery is FREE for any cots, dressers, wardrobes
Delivery is FREE for any purchase over S$500 in a single receipt
Delivery for purchases under S$500 incur a charge of S$20*
*Non-VIP Members pay S$30
The above terms and conditions are applicable for delivery within
Singapore, except Sentosa. An additional charge of $10 applies for Sentosa.
Exchange Policy
We will be happy to exchange any item(s)* that you are not completely satisfied with, as long as they are returned in an unused condition and in their original packaging, within 30 days with original receipt.
- excluding personal hygiene items-i.e. toiletries, underwear, lingerie & accessories, bedding and feeding items (unless faulty).
- strictly no exchange/refund for items on sale/discount.
- gift receipts now available upon request.
Mothercare Pushchair Warranty
Any pushchair under S$400 is subject to a 6 month warranty.
Any pushchair over S$400 is subject to a 12 month warranty.
We will exchange the pushchair if it displays a manufacturing fault within the warranty
validation period.
Please proceed to our service centre at HarbourFront Centre #03-07.
Keeping you Mobile:
We will provide you with a courtesy stroller, subject to availability, whilst yours is away (sent) for repair.
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