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Delivery Information

 

Online Purchases Standard Delivery:

Free Next Day Delivery:

Free delivery is eligible for orders with a minimum spending of $60. We strive to fufill next day delivery for orders placed from Monday to Friday, before 12 pm.

Next day delivery terms & conditions:

  • Delivery hours are between 9AM to 10PM daily, excluding Sunday & Public Holidays.
  • Orders must be placed via home delivery shipping method (items applicable for this service will be reflected on product page).
  • Furniture/products requiring assembly will be delivered within 7 working days during off-peak season, and 14 working days during peak season. You will be contacted within 5 working days from the date of purchase for delivery arrangements.
  • Shipping costs are reflected upon check-out, at $5.90 for orders below $60, and free for orders above $60.
  • 3 maximum delivery attempts will be made in efforts to contact you before returning your order to the warehouse. Additional delivery attempts will be charged separately.
  • Exceptional circumstances (i.e. bad weather, courier delays, peak sale season) may result in longer delivery timeframes.
  • Items found to be out of stock will be cancelled & refunded.
  • Orders with special requests or combined with Click & Collect serivce will not be applicable for next day delivery.
  • Mothercare reserves the right to suspend next day delivery for its orders as and when required. Cancellation or changes for next day delivery orders is not permitted.
  • Mothercare Online delivers your parcel via in-house delivery members or through trusted courier partners.
  • We deliver anywhere in Singapore, with the exception of offshore islands and restricted zones. (See full list below).

  • Delivery by Mothercare
    All orders in which customers have purchased our assembly service will be delivered by one of our in-house team. All orders which contain cots, cot beds or other selected nursery furniture will be delivered by one of our in-house team. Our delivery team will send an SMS to arrange a date and time for delivery.

    Delivery by Singpost
    Your tracking number is your order number eg “SO-MCSG-0000123”. You may track your delivery via Singpost Tracking Portal.

    If you stay at a residence covered by Parcel Santa, Singpost will automatically deliver your parcel to your designated Parcel Santa locker. This service enables you to self-collect your order at a location near your place of residence, within 48 hours of delivery. In the event that the dimensions or weight of your parcel is too large for this service, Singpost will deliver the item to your doorstep.

    To check if your residence is covered by Parcel Santa, and where your locker is located, please click here. To opt out of Parcel Santa services, please click here for more information. Neither Mothercare or Singpost is able to opt out this service on your behalf. Our normal delivery estimates will apply for Parcel Santa services.

    Delivery by Supplier
    If your item is indicated as not being stored and shipped by Mothercare, our next day delivery and click and collect services will be unavailable. Please allow up to 5 working days for these items to be delivered.

    The designated supplier will contact you on the following working day, to advise you further on the delivery date and time.

    Items which are indicated as not stored or shipped by mothercare are unable to cancelled, exchanged or refunded after once your order has been made. Mothercare recommends ordering these items separately to other items within our website, in order to avoid delivery delays.

    Express Delivery
    We currently do not offer express delivery. If you need express delivery for special circumstances please email us at online@mothercare.com.sg. Not valid for delivery requiring assembly.

    Assembly Charges

    All mothercare furniture collection are delivered within 3-5 working days, by two of our very own trained staff (delivery to non mainland addresses may take longer). They will take it to the room of your choice. Our staff will text you to confirm your delivery schedule before hand (provided that your mobile number has been supplied). Orders with requested assembly are delivered during 10am - 6:30pm (Mon — Fri), or 10am - 4:00pm (Sat). Assembly services by our trained specialists are available at these following rates:

    • Assembly of Cot, Cotbed, Nursing Chair & Dresser: FREE
    • Assembly of Highchair & Bassinet Travel Cot: $20
    • For items not mentioned above, there are no assembly services available

    Click and Collect:

    Please see our click and collect details here.

    We do not deliver to the following Restricted Zones:

    Khusu IslandSt.John’s Island
    Pulau UbinPulau Tekong
    Rifle Range (FIRING COMPOUND)Seletar Aerospace
    West Camp RoadAirport Cargo Road
    Alps AvenueAirline Road
    Pulau Damar LautTurf Club Avenue
    Brani Terminal AvenuePulau Sakeng
    Pulau BusingPulau Sebarok

    Restricted Zone by Postal Code

    99958 Resort World at Sentosa109679 Resort World at Sentosa (OFFICE)
    109680 Defence Technology Tower A109681 Central Manpower Base (CMPB)
    109682 Defence Technology Tower B117386 Defence Technology Tower B
    117536 1, Pulau Ular117605 Power Grid
    117630 Stockport Road118326 Tanjong Berlayer Camp
    129817 Clementi Camp139302 Ayer Raja Camp
    149051 Special Operation Command149373 Queenstown Remand Centre
    178880 Parliament House248843 Tanglin Camp
    307987 IRAS2367833 Mount Vernon Camp
    397970 Guillemard Camp2417902 Kaki Bukit Prison School
    465556 Bedok Camp2478937 Singapore Prisons Quarters
    478969 Bedok Reformative Training Centre2498760 Changi Exihibition Centre (Airbase)
    498761 Changi Exihibition Centre (Airbase)2498802 1 Changi North Way
    498819 Changi Naval Base2498834 Tanah Merah Prison
    499611 8 Changi North Way2506969 Changi Prison Complex Cluster B
    507087 Selarang Camp2507093 Changi Camp
    507709 Changi Prison Complex Cluster A2508487 Hendon Camp
    509863 Changi Airbase2509927 Trent Engine Overhaul Complex
    509928 SIA Engine Test Centre2509932 Trent Engine Overhaul Complex
    528765 21 Tampines North Drive 22534257 Paya Lebar Airbase
    567754 Amoy Quee Camp2578775 601, Island Club Road
    596302 Maju Camp2596472 Police KINS Training Camp
    609278 Shell2609412 Vobak Building
    609831 Caltex Jalan Buroh 1 Service Centre2619110 Jurong Port
    619523 ST Kinetics2628054 29, Tanjong Kling
    628398 Tuas Naval Base2628439 Tanjung Gul Camp
    629122 Jurong Shipyard2629351 50, Gul Road
    629353 Keppel Shipyard (Gul)2629888 Keppel Shipyard
    637559 Pasir Laba Camp2637607 Tuas Power Station
    638357 Jurong Camp I2638361 Jurong Camp II
    638364 SAFTI Military Institute2638501 ST Marine
    638709 15, Tuas Crescent2638717 23, Tuas Crescent
    667988 Bukit Gombak Camp2669638 Hillview Camp
    669642 Gombak Base HQ2669644 Gombak Base
    669645 Ministry of Defence2669646 Bukit Panjang Camp
    688248 Kranji Camp III2688253 Police Dog (K9) Unit
    688255 Mowbray Camp2688256 Kranji Camp II
    688257 Kranji Camp2688793 Stagmont Camp
    689953 Keat Hong Camp II2689954 Keat Hong Camp
    698956 Tengah Air Base2708972 Murai Camp
    708976 Lim Chu Kang Camp II2718919 Sungei Gedong Camp
    729753 Mandai Camp2729754 Mandai Camp II
    729756 Mandai Hill Camp2738103 Woodland Check Point
    738203 Woodland Check Point2738406 60 Woodlands Industrial Park D
    738700 Woodland Check Point2757618 Sembawang Camp
    757621 Chong Pang Camp2757752 Sembawang Airbase
    757753 Khatib Camp2757758 Dieppe Barracks
    758103 Senoko Power Station2759907 Senoko Incineration Plant
    759945 Admiralty West Prison2759956 Sembawang Shipyard
    759956 Sembawang Wharf2759957 Sembawang Prison
    769194 4 Lorong Chencharu2778895 Nee Soon Camp
    778900 Nee Soon Camp (Leo North)2779914 Nee Soon Camp (SCDF)
    797792 Seletar Airport Passenger Terminal2797809 Seletar Airport
    819658 Changi International Airport Services2819659 SATS Inflight Catering Centre 1