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The pump's default settings when first turned on are at the lowest possible suction level, exactly opposite of what is described above. These default settings are intended to avoid any potential discomfort, as some women find even low levels of suction painful. Once you have found settings that are comfortable for you, use one of the memory presets to save those settings. This will save you time getting future pump sessions started.This pump is identical in essential features to the Freemie Liberty pump, including performance specifications, with just a few modifications to meet insurance providers' cost limitations. This pump utilizes LED indicator lights rather than an LCD screen to show settings, and does not include a programmable shutoff timer.Some insurance kits only include 25mm funnels. This deluxe kit includes both 25mm and 28mm funnels for you to choose from, and are also compatible with our soft Fitmie silicone inserts which come in sizes ranging from 15mm to 26mm. Fitmie inserts are available as spare parts here on Freemie.com.PLEASE NOTE: Please be aware that finding a good fit and material that is comfortable and effective for you can only be done through personal trial and error. Because these are personal use items and cannot be resold, once they have been opened we do not offer refunds/returns. Some women benefit tremendously from soft silicone inserts, while other women may find them uncomfortable, or may be more comfortable with the the more rigid plastic funnels. Unfortunately, if you require a specific size of silicone insert or rigid plastic funnel that we do not currently offer, we do not recommend our products for you as funnel fit and comfort can be very important to sustaining lactation.