Frequently Asked Questions
How do I qualify for Mothercare VIP membership?
- simply spend an accumulation of a minimum of $300 within 3 consecutive months
- points are automatically added and tracked once you shop using your registered account, both online and in-stores.
- a "blue membership" is the basic membership, and a "gold membership" is our VIP membership
What is the validity of my VIP membership?
- your gold membership will be valid for one year
- spend a minimum of $300 within the year to extend your gold status for the next consecutive year.
What are the discounts & privileges of holding a gold membership?
- 10% off regular-priced merchandise when you shop in-stores and online
- 15%-30% off selected items during your child's brithday month.
- exclusive vip invites to events, private sales, workshops and more!
What if my points was not recorded?
What are "regular-priced items"?
- "regular-priced items" refers to merchandise that is not having a promotion or discount on their original price.
Terms and Conditions
- mothercare VIP membership (gold membership) is valid for 1 year.
- spend an accumulation of $300 within 3 consecutive months to get upgraded from a blue membership to a gold membership.
- upon upgrade of membership, please allow 3 hours before starting to accumulate points again.
- during this 3-hour activation time span, members are entitled to discounts and privileges, but strictly no accumulation of points from purchase receipts.
- please allow 1 day from your purchase for the updated of your accumulated points to be seen.
- any purchase receipts prior to registering for a mothercare membership is strictly not allowed for the accumulation of points, for gold membership upgrade application
- any purchase receipts from events / fairs / annual baby fairs, are strictly not allowed for the accumulation of membership points, unless said otherwise.
- a minimum spend of $300 a year is required to maintain a gold membership, otherwise, loyalty membership status will automatically be downgraded to a blue membership, if the requirement is not met.
- member's discounts and privileges are applicable at all mothercare stores in singapore.
- discounts and privileges are not to be used in conjunction with promotional items, discount vouchers, nett-priced items and the purchase of mothercare gift vouchers.
- identify yourself as a member and provide your phone number to enjoy the privileges and accumulate points from your purchases.
- food, bugaboo, braun, medela breast pumps, hasbro, books, dvds, selected pigeon and other nett/controlled price products are not entitled to member's discounts.
- mothercare (s) pte ltd has the right to use membership information and data stored in computers regrading activities related to marketing and marketing communications. as a mothercare member, you grant mothercare your consent to use all of your personal data for the purposes of administrating any membership activities, marking communications, and special offerings.
- mothercare (s) pte ltd reserves the right to vary or amend any terms and conditions without prior notice.