Step 1
check if your desired item is eligible for for gift wrapping service (a gift icon would be visible on the product page).
Step 2
after adding your item to cart, select "gift wrap & delivery" upon checkout. include a personalised message of your choice.
Step 3
enjoy a peace-of-mind delivery - all gifts will be double packed for protection, and prices excluded from delivery receipt.
FAQs
How can I know if an item is eligible for giftwrapping?
- Please kindly note that if an item is eligible for giftwrapping, there will be a gift icon, indicated with "gift wrapping info" shown in the product display page.
Would all the items in my transaction be wrapped in a single gift box?
- Please kindly note that odd-sized items like car seats, bouncer, swing, etc would be wrapped individually.
- Smaller-sized items like toys, fashion, feeding equipment, etc may be wrapped together in a single box.
- Mothercare Singapore will do its best to present the items in the best possible option available.
How is the Gift Wrapping Cost calculated?
- Please kindly note that there would be increments of $4 depending on the size and weight of the items.
Is Gift Wrapping Option available for next-day delivery?
- Gift Wrapping Option would not be available for next-day delivery. Recipients will receive the items within 3-5 working days.
Can I Click & Collect if I opt for Gift Wrapping Service?
- Please kindly note that Gift Wrapping Service for online purchases will not be extended to Click & Collect.
Would there be any price tags attached for items that are checked out with Gift Wrapping?
- All price tags will be removed for all items that are checked out with Gift Wrapping.
- The gift receipts that would be included in the package would not indicate any price.
How can I include a personalised message in the giftwrapping service?
- Your personalised message can be enetred in the message box, which can be seen in the checkout page.
Is physical gift message card offered for both standard and gift wrap & delivery option?
- Yes, gift message card will be provided with no additional charges.
- Customers can put their personalized message in the message section on the checkout page.
- Please kindly note that the gift card will be Mothercare branded and the design may subject to change during seasonal period.
- Please kindly note that there are no additional charges associated with the gift message card provided by Mothercare Singapore.
- Gift message card can be requested regardless whether the selected delivery method is standard or giftwrap & delivery.
- Should you require a gift message card, please type in your greetings in the message box, on the checkout page.
- The greetings will be transferred into a physical gift message card, and sent to the receipient along with the order.
Can I include items that can and cannot be gift-wrapped in the same cart?
- Items that cannot be gift-wrapped should not be included in the same cart as the cart indicated for gifting.
- Please kindly note that if the cart consists of items that can and cannot be gift-wrapped, the gift wrap & delivery option will not be shown in the checkout page.
- Mothercare singapore suggests purchasing in a separate transaction for items that cannot be gift-wrapped.
